Contact Centre Judgement
$60.00
This assessment examines a person’s ability to answer customer questions tactfully and respectfully, whilst adhering to company policies and regulations. A person’s score on this assessment should provide an indication of how they will approach certain situations in the role, along with how likely they are to find solutions that benefit both customers and the company. This assessment takes approximately 7 minutes to complete.
Assessment Duration:
7 mins (approx)